Payment Policy
When you make a booking through Houfy, the payment is processed securely through Square, a trusted and encrypted platform. This means your payment details, like your credit card number, are never visible to us or anyone else. Square uses the highest level of security to protect your information, so you can book with confidence, knowing your personal details are safe.
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Damage Deposit Policy
As a security deposit alternative, Houfy Protect, an upfront nonrefundable low cost property damage protection policy for just $5 per night, is taken at time of booking.
Cancellation Policy
Full refund if cancelled 30 days prior to check-in
Notes
We cannot guarantee the weather. NO refunds for stays that are cut short simply due to weather conditions such as cold, winds, and rain in our area. We are a self-sustaining condo. Guests are welcome to use the pools, hot tubs, game room, laundry facility and fitness center at the resort; however, we have no control over those amenities. NO refunds for pool areas or amenities that are closed or under service at time of stay.
*A $150 inconvenience fee will be added if property is still occupied (10am check-out time) when cleaners arrive.
*The Caravelle Resort provides overnight security detail.
*Linens are provided based on the number of guests and days you registered with at time of booking.
*Daily housekeeping is not included.
Other things to note:
Check in 4:00pm.
Check out 10:00am
You MAY use the fitness center, game room, and laundry facilities, plus all the pools and hot tubs, along with the splash area if you bring children.
You must be at least 25 to rent our condo.
**Pest control is scheduled once a month. We try and schedule when the unit is vacant, but it is difficult to do during high peak season. We ask that you agree to have them enter the room to spray. It's harmless to people and takes 2 minutes to complete. They will knock first and if no answers then they will enter.*
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